Azzam Alburaey
I am stuck in this garbage of a service since yesterday. I can't enter the app to add data or minutes and their customer support isn't responding on any platform. Basically my SIM card is useless now until they fix their trash app.
15 people found this review helpful
Jawwy from STC
March 11, 2024
Thank you🙏 azzam for your feedback and sorry for what you faced😢, please don’t hesitate to contact us on Facebook, X, or live chat to assist you with the issue you face and gain your confidence of our app again: https://www.jawwy.sa/en/content/support
Ahmed Elgazar
the application is crashed and doesn't allow the user to recharge or add any data packages. finally Iam able to recharge using my bank account ,however, Iam not ably to add data package , the application doesn't respond when selecting and submitting the package.
8 people found this review helpful
Jawwy from STC
March 13, 2024
Hi 🤝, Ramadan Mubarak🌙, welcome to Jawwy from stc, Can you send the massage to us in the private to serve you better.
IT's KinG
The application is very, very slow. Every time when the application needs a login code, the code doesn't arrive, whatever you do, and the code takes up to 1 day to arrive. What hell is this? You have to build a nicely working app, not like this a piece of junk.
43 people found this review helpful
Jawwy from STC
February 10, 2024
Thank you🙏 dear for your feedback and sorry for what you faced😢, please don’t hesitate to contact us on Facebook, X, or live chat to assist you with the issue you face and gain your confidence of our app again: https://www.jawwy.sa/en/content/support